Field Case Manager-Workers' Comp Adjuster- Iowa

AMERISAFE is seeking a detail-oriented, driven professional to add to our “Excellence Team”. If you love working with people, want to work for an award-winning company who is known throughout the insurance industry for its high ethics and integrity, and if you want to be a member of a winning team, then the FIELD CASE MANAGER position is for you. 

The Field Case Manager (FCM) must have a solid knowledge of the state laws and regulations needed to handle on the job injuries.  The candidate will need:

• Complete understanding of the benefits available in the specific jurisdiction in which they work, including calculations;
• Familiarity with state form completion and deadlines as required;
• The ability to complete timely and thorough field investigations and writing concise and accurate reports in the prescribed format;
• Ability to understand and fully utilize AMERISAFE Claims Handling processes, following policies and all of its component parts;
• Negotiate and resolve claims in a win/win relationship;
• Frequent travel within assigned geography
• Reliability and dependability to complete tasks in an accurate and timely manner

The successful candidate will be able to demonstrate:

• State license to handle Workers' Compensation claims if required by the state
• Related bachelor's degree or a year for year experience substitution plus five years related experience and/or education
• Professional written and verbal communication skills
• Claims experience is highly preferred
• World class customer experience attitude
• Accurate typing and data entry
• Strong computer ability-- proficiency in Microsoft Outlook, Word, Excel, and the ability to learn and utilize proprietary systems.
• The ability to be self-directed.  This position may be a home office based position, requiring a professional home office setting.
• Valid driver's license
• Required continuing education requirements
• Commitment to the mission of AMERISAFE
• Serves as a role model for diversity and inclusion, supporting the AMERISAFE culture.