Sr. Business Intelligence Business Analyst

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Positions within this family work with business customers to determine how Business Intelligence information and analytic solutions can be leveraged to support business strategies, capabilities, and processes. Incumbents in this position are accountable for full spectrum of business analysis functions for multiple workflows/projects of medium to larger scope. This position, under general supervision, is responsible for: Eliciting, analyzing, specifying, documenting, communicating and validating business intelligence requirements. Collaborating in the development of BI capabilities and ensures alignment of these capabilities to BI strategies and roadmaps. Driving consensus among business stakeholders and IT about the business needs and their feasibility. Coordinating and executing user acceptance testing that proves that the reporting and analytic solution meets business needs. Communicating business intelligence requirements to diverse stakeholder groups to create a shared understanding of the business needs. Acting as a liaison on Business Intelligence initiatives between business users and technology team. This job may lead others. General Supervision: incumbents are told what to do, but not how to do it. Incumbents have some discretion on work accountabilities.

Marketing Description
Claim Business Intelligence & Analytics (CBIA) has an opportunity in our Information Strategy & Analysis team for an information/business analyst. The primary focus of this position is to support the successful delivery of business intelligence to the Claim organization within an iterative and dynamic work environment. The ideal candidate should enjoy challenges, be self-driven, be able to work both independently and collaboratively while building and maintaining strong working relationships. The ability to problem solve along with an understanding of Business processes, data and BI is important to be successful in this position. In this role you will analyze complex business processes, elicit and document business needs, and support the recommendation of solutions while identifying cross organizational impacts. You will have the opportunity to provide customers with continuous value by working within the Agile/SAFe environment.

Primary Job Duties & Responsibilities
Ensures that the business capability requirements align to the business intelligence and data strategy roadmaps. Elicits, analyzes, specifies, documents, communicates and validates business intelligence requirements for assigned workflows/projects. Responsible for developing a requirement approach for business intelligence initiatives, including developing estimates and timelines for business analyst deliverables. Responsible for the ongoing rationalization of business intelligence assets to ensure they are providing utmost value for business outcomes. Leads the execution of business analyst best practices in business intelligence; provides feedback and input into process improvements. Aids in the development of best practices. Defines the capabilities that satisfy the broader business requirements. Responsible for ensuring that requirement deliverables are compliant, auditable, unambiguous, complete, consistent, understood clearly and meet the business and technical needs of the project. Offers insight and alternatives and obtains consensus among stakeholders. (May provide assistance on obtaining census to more junior staff where consensus difficult to reach). Ensures requirement traceability is established and managed throughout the project lifecycle on more complex projects. Facilitates cross functional requirement sessions about complex information needs and documents requirements; includes working with stakeholders to prioritize requirements based on aligned BI capabilities and business need. Review and provide business expertise to project requirements on Travelers business processes, products, and/or supporting systems. Point of contact for business throughout and after project implementation. Facilitates and utilizes the best practices for user acceptance testing including creation, socialization, and execution of UAT plans. Leads user groups and development of more complex documents, requirements and business process flows. Aids in developing best practices regarding implementation readiness, user adoption, support, including communication, training and rollout plans on business intelligence solutions. Provides project management support as necessary. Aids in the design and implementation of all best practices used in business analysis. Responsible for managing and fostering collaborative business and IT relationships. Understands the business functions, processes, and overall business strategies. Adheres and supports all data management practices and governance practices. Leads medium to large size projects as needed. May provide guidance to more junior team members.

Minimum Qualifications
Bachelors Degree in STEM (Science, Technology, Engineering, Mathematics), Business or equivalent education or 5 years analytics work experience required. 4 years of business analysis or analytics experience required. Demonstrated intermediate analytic and diagnostic skills.

Education, Work Experience & Knowledge
4 years supporting the development of Business Intelligence solutions preferred. 2 years in leadership role on projects preferred. Previous experience leading others preferred. General understanding of the business functions, processes, and overall business strategies. General Knowledge: Possesses sufficient knowledge to perform most work in normal situations.

Job Specific & Technical Skills & Competencies
Demonstrated intermediate interpersonal skills. Demonstrated intermediate communication and presentation skills. Ability to work independently and as part of a team. Intermediate project management skills. Demonstrated ability to see results to completion. Demonstrated ability to influence others. Intermediate business acumen. Seeks opportunities to learn and to influence others. Intermediate problem solving and decision making skills. Experience and ability using BI tools (as an end user) preferred. Ability to interact effectively with others across functions. Ability to think strategically. Ability to consider others' ideas seriously and accept feedback. Build and maintain credibility with others. If incumbent leads others, intermediate leadership skills including ability to: Leverage Differences. Manage in participative manner. Develop employees. Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply the competency with minimal or no guidance, in the full range of typical situations. Requires guidance handling novel or more complex situations.

Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.