Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
The primary role of the Sr. Inside Risk Control Consultant is to conduct surveys and research on written and prospective business leveraging internal and external information. Evaluate complex accounts and facilitate problem solving and skill development with other Inside Risk Control Consultants. Help customers by positioning the Risk Control portal and self-help resources when possible. Provide findings from the research survey processes that support effective underwriting through risk understanding and class fit. Collaborate with business partners and underwriters to optimize the use of our field RC staff. Assist the Field Director as needed with design and implementation of Inside Desk business strategy. This role reports to a Field Director. This job does not manage others.
Be part of Travelers' Risk Control innovation engine and join the Inside Assessment Team. We have an exciting opportunity for an Inside Risk Control Consultant, conducting remote risk assessments. In this role candidates will leverage their prior property and casualty risk management consulting experience. The position affords the opportunity to help further evolve our Inside Assessment Process and to support the advancement of our Business Insurance's Strategic Imperatives. The role will be located in one of our newly established business centers: Denver CO, Alpharetta GA, St. Paul MN or Hartford CT, supporting multi-line business insurance customers and related underwriting partners.
Primary Job Duties & Responsibilities
Partnering and having joint ownership with business partners to select, retain, and grow a profitable book of business. Building and maintaining a collaborative relationship with underwriters in offices across the country. Timely response to requests for information and phone surveys in support of faster business decisions Writing concise reports that communicate basic risk characteristics and an overview of key operations and exposures Discovering and evaluating customer needs through the survey process or loss trends Staying current with technical subject matters, regulatory environment, and emerging issues. Creating a valued customer experience through each customer engagement Coaching and mentoring of other Inside Risk Control Consultants Take a lead role in designing and implementing strategies that encourage customers to access Risk Control's self-help resources Assist Field Director in managing relationship with business partners and bringing attention to opportunities for improvement. Other duties as assigned
Undergraduate degree in environmental health and safety, construction management, basic sciences or related technical fields required Eight years of experience in risk control or safety related positions in industries including but not limited to construction, manufacturing, or military required Valid driver's license required Must have or be able to attain appropriate certification to meet specific state requirements where applicable.
Education, Work Experience & Knowledge
Insurance industry acumen preferred
Job Specific & Technical Skills & Competencies
Technical aptitude, detail oriented Research skills; technical, data, and social media Superior communication skills, phone, written, verbal and listening Ability to quickly establish credibility and rapport with a client Experience working in a collaborative environment Critical thinking skills Proven work ethic Influencing skills Coaching / Mentoring of others
Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently)
Licensing or Certificates
Recognized relevant certifications (such as ASP, CSP, ARM) preferred
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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