Claims Manager - Subrogation

Downers Grove, Illinois

 

We are currently partnered with a rapidly growing, highly successful private passenger auto insurance carrier who is currently seeking a Subrogation and Salvage Supervisor.  In this role you will primarily be responsible for overseeing direct reports in subrogation and salvage team and collaborating with the entire claims department.

Responsibilities include:

  • Oversee Subrogation and Salvage team in the following activities:
  • Identification and research of subrogation claims
  • Contact customers, claimants and 3rd party carriers to secure the necessary information for successful collections
  • Large part of the day is spent on the phone establishing new claims, documenting computer data and collecting subrogation dollars
  • Assist in the recovery of overpayments
  • Coordinates with other departments, insurance representatives, and members
  • Examine all state guidelines and member claims files that may affect the subrogation process
  • Acquire documentation and create surveys to fully realize the liabilities of all parties involved in the claim
  • Has knowledge of commonly used concepts, practices, and procedures within the field
  • Providing necessary training regarding subrogation and salvage functions and procedures
  • Oversee the performance, development and coaching of staff
  • Perform other duties as assigned

Qualifications:

  • A minimum of 6 years of automobile claims liability experience
  • Prior supervisory experience required
  • Strong negotiation and settlement skills
  • Detail-oriented in a multi-tasking environment
  • Excellent communication skills with individuals from all backgrounds
  • Customer-focused orientation modeling patience and empathy
  • Ability to make independent decisions and use proper judgment
  • Ability and willingness to handle cases of increasing complexity and severity
  • Self-motivated team player
  • Ability to use several varying methods for claims investigations
  • High School Diploma required, some college preferred
  • Bilingual in English and Spanish is preferred but not required
  • Ability to interpret claim regulations from multiple states

 

Benefits available for full time employees

  • Generous paid time off package
  • Medical & Dental Plans
  • 401(k) Retirement Plan with employer match
  • Company paid STD/LTD
  • Company paid life insurance