Job Overview
Field Claims Representative
Job Description
Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:
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Candidate will need to reside in the Springfield, MO Area in order to service the territory.
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Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
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Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims.
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Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
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Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
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Ensures that claims payments are issued in a timely and accurate manner.
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Handle investigations by phone, mail and on-site investigations.
Desired Skills & Experience
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Bachelor’s degree or equivalent experience
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A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims.
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Field claims handling experience is helpful but not required.
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Knowledge of Xactimate software is preferred but not required
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Above average communication skills (written and verbal)
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Ability to resolve complex issues
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Organize and interpret data
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Ability to handle multiple assignments
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Possess a valid driver’s license
Benefits
Competitive salary, matching 401K retirement plans, fully-funded Pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.