Customer Service Representative Personal Lines

Employer
Insurance Placement Solutions
Location
Chicago, Illinois
Salary
Not Specified
Posted
Feb 19, 2019
Closes
Apr 20, 2019
Ref
personal-lines-customer-service-representativ
Category
Customer Service
Job Type
Not Specified
Career Level
Not Specified

Insurance Placement Solutions has an immediate opening for a Personal Lines Customer Service Representative with our client in their Chicago, IL location. As a member of our clients customer service team, you will utilize your experience to provide the highest level of customer service while following policies, procedures, and best practices.

Personal Lines Customer Service Representative Responsibilities
  • Work in a call center environment
  • Process endorsement requests for personal lines insurance policies; secure pricing from carrier if needed
  • Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier
  • Maintain follow-up system with insurance carriers to ensure requests are processed timely
  • Furnish underwriters with additional information as requested
  • Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request
  • Process lost policy release forms; transmit correspondence to insureds and carriers
  • Perform other specific duties and projects as assigned by management
  • Daily manage the agency interface system (download); ensure all transactions are matched so revenue is recorded accurately by month end
  • May provide sales support, which includes rating policies and entering policy information into database
  • Pursue a program for personal and professional development
    • Experience
  • 1-2 years insurance experience
  • Illinois property & casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date

    • About Insurance Placement Solutions

    IPS is an insurance staffing and recruiting firm dedicated to the insurance industry, including customer service insurance jobs in the Chicago, IL area. Our services are designed to be a resource for clients to gain access to high caliber talent. Many of our clients do not have the dedicated manpower to quickly fill their temporary, temporary to hire or direct hire vacancies. That is where we come in. Our clients are able to utilize our services to maintain business-as-usual during unforeseen interruptions and fluctuating business needs. Plus, our candidates benefit from gaining backdoor access to highly sought after positions with top companies in the industry.

    Tagged as: CSR

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