Fusion Center - Incident Handling Manager

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Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Manage the Fusion Center incident handling, incident response, and forensics teams by way of mentoring, capacity management, performance management, and incident review. Partner with other Fusion Center capability areas and the larger information security program to assist in incident investigation, collaboration, and communication.

Key Responsibilities

Provide day-to-day oversight for incident handling, incident response, and forensic teams.
Review all incidents and participate in all shift turnover meetings.
Lead weekly incident review meetings with L2 and L3 incident handlers.
Manage relationship with MSSP vendor and ensure that SLAs are being met.
Maintain and enhance team training and career advancement plans.
Must be able to manage multiple priorities and projects at once.
Responsible for overall ownership of all incident handling, incident response, and forensics playbooks, procedures, and workflows.
Participate in weekly IH/IR and SIEM engineering calls to drive down false positives of SIEM content.
Serve as a subject matter expert as it pertains to the incident handling and incident response processes.
Possess a proactive mindset of always improving existing processes.
Develop and enhance team onboarding procedures.

Job Qualifications

The ideal candidate will have 10+ years incident handling and incident response experience. They should have technical knowledge of network security, operating system security, vulnerability management, common attacker techniques and exploits, encryption, and SIEM. They should know how to lead investigations and direct incident handlers and question the investigative process being followed. They should have experience in writing both technical incident investigation reports as well as reports for senior leadership. They must be able to manage multiple initiatives at once in addition to day-to-day operations. They should have experience in managing teams of 8 or more people and providing mentorship.

In addition, the ideal candidate must have the following knowledge / experience:
Advanced incident investigation and response experience
Advanced log parsing and analysis skill sets
Advanced knowledge of networking fundamentals (TCP/IP, network layers, Ethernet, ARP, etc.)
Moderate knowledge of Windows, Unix/Linux, and Mac operating systems
Moderate knowledge of SIEM technologies and use case design
Moderate knowledge of malware operations and indicators
Moderate knowledge of network defenses such as firewalls, IDS/IPS, Packet Capture, Proxies
Moderate experience with scripting
Moderate knowledge of forensic techniques
Moderate knowledge of audit requirements (PCI, HIPPA, SOX, etc.)

Security Certifications Preferred (Including but not limited to the following certifications):
Certified Information Systems Security Professional (CISSP)
Certified Incident Handler (GCIH)
Certified Intrusion Analyst (GIAC)
Certified Ethical hacker (CEH)
Certified Expert penetration tester (CEPT)
Networking Certifications (CCNA, etc.)
Platform Certifications (Microsoft, Linux, Solaris, etc.)

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

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