AmTrust Financial Services
JOB SUMMARY

Company
AmTrust Financial Services
Location
Cleveland, Ohio
Category
Marketing / Communications
 
 
 

 
 

Social Media Specialist, HR

Overview

We are currently seeking a dynamic individual to join our team as Social Media Specialist. This role will be the community moderator for AmTrust Financials and direct-to-consumer social media accounts. This key contributor will develop content and drive engagement in brand-appropriate social media channels including but not limited to Facebook, Instagram, Twitter, YouTube, LinkedIn and Glassdoor. The successful candidate will monitor and participate in all conversations that take place on our pages, as well as help plan the overall social media calendar to help drive brand awareness and create brand advocates.

Responsibilities

Responsibilities

  • Discover trending topics to engage the brand
  • Research and monitor competitors presence on social media
  • Monitor feedback and forward messages and responses to the appropriate divisions for attention
  • Participate in concepting & developing content that embodies brand message, visual aesthetic & social media best practices. Coordinates schedule and posts all approved content from calendars
  • Work with HR and marketing on initiatives to build employee engagement on our social media channels
  • Help monitor, track and analyze the performance of social media posts and channels and make recommendations accordingly
  • Liaise with internal teams, including in-house designers and photographers, to produce creative assets
Qualifications

Qualifications

  • 2+ years social media marketing experience
  • Bachelors degree in Marketing, Communications or related field
  • Strong understanding of social media best practices & tools
  • Ability to easily multi-task, prioritize and think creatively
  • Proficiency with all social platforms (Facebook, LinkedIn, Twitter, Instagram, Glassdoor etc.) and tools (Social Studio, Bit.ly, etc.)
  • Familiarity with community management and an affinity to engage with consumers
  • Ability to pull and read analytics to adjust campaigns and strategies accordingly
  • Proactive, driven and creative with strong organizational skills

Attention to detail with the ability to multitask

 

About AmTrust Financial Services

 

AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.