Claims Concierge- Remote
- Employer
- CE Insurance Services, Inc.
- Location
- Working from home
- Salary
- Base salary, bonus potential, 401K and 80% of employee benefits paid by the company
- Posted
- Jan 07, 2022
- Closes
- Feb 01, 2022
- Category
- Claims, Customer Service, Legal / Compliance
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Claims Concierge- Remote
- This is a well financed new start-up personal lines Auto and Homeowners organization launching in Q2 with a national footprint.
- This ground floor opportunity will provide an excellent base salary, bonus potential and excellent benefits.
If you are tired of handling daily claims and strong in customer service then this new unique opportunity could be the role your have been looking to secure.
This role will also handle DOI complaints and any service issues. We are engaging with a Customer Service platform to measure member satisfaction, this person will also own that process. You will keep a dashboard, trend and review and follow-up with any service concerns. This role will work closely with Compliance in filing with DOI.
Passionate about providing exceptional customer service and memorable member experience.
You will work with the vendor manager in the event of a workmanship issue
This person must be empathetic in nature with excellent communication skills.
100% remote.
Under 10% travel
- Seeking 4-8 years in personal lines auto and homeowner claims handling
- Strong knowledge in policy interpretation and coverage understanding
- Excellent customer service skills
This is a new role and a ground floor opportunity that will evolve and grow as the company expands nationally,
For immediate consideration please email your resume in a Word document to jeff@ceinsurance.com.