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Sr. Director Software Engineering (Digital Experience)

Hartford, Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$137,300.00 - $226,500.00

Target Openings

1

What Is the Opportunity?

If you're an Engineering Director or Manager ready to take the next step in your career, we would love to talk to you! Travelers is seeking a Lead Software Engineer to join our Enterprise Digital Enablement team as we grow and transform our Technology landscape. The Lead Software Engineer is responsible for leading several teams of engineers, driving technical direction and strategic initiatives within our Digital Foundations & Brand Experiences circle (agile team of teams), which support our content management platform, public websites, employee intranet, and our design system. You will plan and execute at a strategic level, lead the design, development and implementation of significantly complex, un-scoped problems that extend beyond the confines of a team and establish software engineering best practices and standards. You will complete expert software end to end engineering tasks including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications for impactful and high-visibility initiatives. This is a high-impact role as Travelers explores new technologies to enable differentiating and delightful digital experiences.

This position may be based 100% remotely or in one of our offices.

What Will You Do?

  • Set technical direction and effectively influences across multiple teams to improve the overall quality of engineering practices and skill sets.
  • Align work with business and engineering priorities to realize meaningful impact.
  • Build, maintain, and utilize partnerships ensuring the best use of overall resources.
  • Provide technical leadership, foster a team environment, and provide mentorship and feedback to technical resources.
  • Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
  • Ensure team's work complies with Travelers standards, processes, and protocols.
  • Provide consistent performance feedback and coaching to staff.
  • Lead POC efforts to investigate new technologies and business capabilities.
  • Drive team empowerment through servant leadership and mentorship.
  • Participate and contribute meaningfully to architecture and design activities, especially as we evolve into the public cloud.
  • Be willing and able to roll up your sleeves and help the team with complex production issues and other performance optimizations.
  • Seek opportunities to expand technical knowledge and capabilities.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Seven years of programming/development experience plus two years prior technical leadership experience preferred.
  • Delivery - Advanced delivery skills including the ability to examine and assess the effectiveness of software design strategies and methodologies across an organization, the ability to devise, apply, and share ways to ensure the quality, production readiness, and continued health of complex computer systems, the ability to incorporate awareness and understanding of work happening outside of the team, and the ability to develop widely used technical metrics that enable engineers to better understand and deliver their work.
  • Domain Expertise - Demonstrated track record of domain expertise including the ability to leverage expertise to improve company level capabilities within domain, consult on business priorities and optimize value by identifying business aligned solutions and thoughtfully and practically introduce concepts and technologies from the industry.
  • Problem Solving - Strong problem solver who creates architecture that is particularly robust against single points of failure, both in terms of systems and people and looks ahead 6-12 months to identify areas of need and turns this into action.
  • Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document effectively so that systems/architectures can be maintained or built upon, collaborate across disparate groups, helping to identify common goals and gain consensus, adapt language to meet the needs of various levels of technical and non-technical audiences and model and assist others in the practice of mindful communication, active listening, and messaging.
  • Leadership - Advanced leadership skills including the ability to leverage internal networks across engineering and engage with other leaders to solve problems and develop strong credibility throughout the company as well as choose the most critical engineering challenges and work to improve the entire engineering organization by teaching others and sharing knowledge while creating opportunities for others to showcase and develop skills.

What is a Must Have?

  • Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.
  • Five years of programming/development experience.
  • One year of experience of technical leadership.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 


If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.


Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.


About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.