Trav Banner

Director Information Delivery TIS Analytics

Hartford, Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$96,400.00 - $159,100.00

Target Openings


What Is the Opportunity?

Travelers Investigative Services (TIS) is looking for an experienced Data & Analytics professional to support the data and technology needs of our organization. TIS Analytics has growing responsibility for reporting, health of business monitoring, investigator field support as well as proactive fraud identification. This role will primarily be responsible for developing an understanding of the data and tools that are necessary to support these initiatives. The skills required for this position include a strong knowledge of SQL and/or SAS, Python, Qlik or other visualization and data product delivery tools. Knowledge of insurance industry data is preferrable (Claim, Policy, 3rd Party Data, etc.)

This position will be an individual contributor and will not have direct reports.

Travelers offers a hybrid work location model that is designed to support flexibility.

What Will You Do?

  • Data Refinement:
  • Lead solution design within assigned tasks and validates that developed solutions align with defined business requirements and info delivery architecture patterns. .
  • Lead prototyping and validate prototypes before production build.
  • Responsible for the production process and support for Information Delivery assets.
  • Assists in the development of the strategic plan for Information Delivery including identification appropriate infrastructures, tools and performance requirements.
  • Develop an understanding of all data contained
  • Business Discovery:
  • Responsible for the development of guidelines and recommends best practices to mitigate defects and ensure data quality.
  • Oversees the translation of business requirements into technical requirements for enhancements and info delivery solutions.
  • Performs analysis of complex and unfamiliar data sources to determine value and use. Determines and recommends data to include in info delivery projects.
  • Utilize a rapid prototyping methodology to perform complex ad-hoc analysis to find solutions to business inquiries.
  • Data Visualization:
  • Operationalize and automates complex data products independently.
  • Develops and enhances analytic reports, scorecards and dashboards. Provides support for the implementation.
  • Drives recommendations of key performance indicators.
  • Data Culture:
  • Occasionally presents and translates complex information in relevant business terms.
  • Ensures business and data users are properly trained on data products/analytic environment.
  • Incorporates core data management competencies into decision making (e.g. data governance, data security, data quality).
  • Leadership:
  • Develop and own project timelines and plans for assigned projects
  • Integrates work efforts within respective team portfolios.
  • Provides leadership by assigning work based on priorities and coaching / mentoring team members.
  • Ability to work well and build consensus among a diverse group of stakeholders
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Very good SQL skills
  • Python skills a plus
  • SAS skills a plus
  • Data and visualization tools a plus.
  • MS Office Suite with advanced knowledge of Excel.
  • Good Data Validation skills
  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.
  • Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills.
  • Effectively contributes and communicates with the immediate team, business partners and functional partners.
  • Able to maintain and enhance partnerships across the organization to achieve objectives.
  • Practices objectivity and openness to others' views.
  • Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals.
  • Exhibits team leadership and collaborates with partners.
  • Responsible for providing feedback and/or coaching.
  • Collaborates across the Enterprise and participates in pipeline talent programs.
  • Builds consensus among a diverse group stakeholders.
  • Business Intelligence certification preferred

What is a Must Have?

  • Bachelors Degree in Information Systems, Mathematics, Economics, Finance or other quantitative degrees.
  • 5 years of relevant data and analytics experience required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.