Senior Commercial Insurance Account Manager

About the Role

Although the Commercial Insurance Account Manager position is with one of the South’s largest insurance agencies, you’ll quickly come to find out that this is a very close knit group with deep roots in Atlanta. It’s really the best of both worlds. You get the resources and benefits of being with a large employer supporting a massive book of business however the day-to-day interaction with your boss, colleagues, and clients feels like working in a smaller team.

Job highlights include:

• Location: Atlanta, GA (northwest metro in the Vinings, Cumberland, and Smyrna area).
• Experience: Minimum three (3) years in a similar Commercial P&C agency client service role.
• Schedules: A hybrid schedule splitting time between office and work-from-home is available.
• Systems: The agency uses Epic but can train you into the system if you’ve worked on a similar AMS. 
• Portfolio: A very active, service intensive book due to the large size of the accounts that have a lot of renewal dates, policy changes, and coverage complexities. There’s a heavy slant towards property hence the regular administration of new additions & locations. A multi-line commercial P&C background is helpful to support the multi-million-dollar revenue portfolio. You will be involved in new and renewal business marketing/placement.

Duties & Responsibilities

For new and renewal clients:

• Build, maintain, and strengthen relationships with your accounts.
• Expand relationships with various insurance carriers.
• Perform account administration.
• Handle renewals.
• Address and resolve any problems/concerns that arise.