Senior Manager - Process Mining, Mapping and Tooling (Remote - Home Based Worker)

Work From Home
Jan 20, 2023
Mar 21, 2023
Job Type
Not Specified
Career Level
Not Specified

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We dont follow the trends. We set them.

Job Summary:

This Sr. Manager role is part of the Digital Transformation Office. This role helps set the strategic direction for the team in support of the business objectives of the company, ensuring the structures and processes needed to effectively deliver the mission of the organization are in place, specifically within process/task mining and mapping. Part of this role will also be to generate high-value use cases, work closely with other AORs performing data transformations, conducting analyses, and developing data-driven process insights and actions. The goal of this team will be to Ensure the optimal solution tackles the AORs pain points.

As a leader this role will help create a work environment that enables employees to be their best and deliver on their accountabilities. They are personally accountable for leading organizational change, delivering business results by working across the organization and development of employees. They demonstrate a high level of influence within their own organization, with their business partners, peer leaders and senior leaders.

Key Responsibilities:

People Leadership & Decision-making

  • Builds and maintains relationships with all levels of employees by creating an environment of safety and innovation within their organization and across peer groups
  • Identifies and proactively removes barriers to cooperative effort between teams and departments
  • Models and creates an environment of accountability for their organization, peer groups and leaders by setting clear performance objectives in support of business outcomes
  • Leads the process of establishing vision, direction and specific objectives for organization
  • Excellent analytical skills along with the ability to interpret business processes
  • Identify process inefficiencies and understand the root causes always in close collaboration with the customer/AOR
  • Serves as a role model for personal development
  • Maintains organizational focus on talent development
  • Identifies and leads change in their organization in alignment with broader organizational change initiatives. Uses personal influence to enlist employees and peers in implementing change
  • Develops ideas and team strategy that have long-term, strategic impact on area of responsibility and that align with Enterprise direction. Responsible for initiating work and allocating resources necessary to implement strategy and achieve organizational goals
  • Communicates strategy to the organization so they understand their roles, are motivated to achieve established goals and have line of the sight between their work and Allstate strategies. Converts thinking of others or gains acceptance of complex ideas where difficult but necessary to achieve goals and objectives
  • Applies knowledge and efforts to diverse and complex situations, where alternatives are numerous, to drive business solutions on behalf of the organization. Makes decisions that have an impact on quality or effectiveness of business activities beyond their area of responsibility
  • Fosters innovation. Creates structures and processes that promote an environment of innovation and experimentation for direct reports, peer groups, leaders and the organization

Business Partner Management

  • Influences individual contributors, managers, partners, service providers and peers to successfully deliver on business commitments spanning across multiple organizations
  • Partners with others in their organization to set and manage expectations; continually seeks opportunities to be a thought partner and increase internal business partner satisfaction and deepen relationships
  • Negotiates solutions for issues that may be complex or controversial across multiple teams/functional groups
  • Adapts complex communication approaches for audiences at multiple internal and external levels

Supervisory Responsibilities:

This job does have supervisory duties.

Education and Experience:

  • Bachelors Degree or equivalent; May also have advanced degree
  • Experience in IT Consulting, Management Consulting, Process Improvement, or similar area
  • Experience with process mining tools like Celons, Minit, UiPath, Software AG, or similar tools perferred
  • Basic knowledge of SQL
  • 10 or more years of related experience

Functional Skills:

  • Has a mastery level of understanding of multiple areas of business knowledge
  • Is considered an expert in self-awareness
  • Possess a mastery level of understanding of strategic thinking
  • Possess expert change leadership skills
  • Strong interest and/or experience in Big Data, Data Mining, and Process Mining

Compensation offered for this role is$122,000.00-$194,750.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the EEO is the Law poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click here. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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