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Claim Professional Development Program Intern (Summer 2023)

Orlando, Florida

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. 

Salary Range

$22.00 - $23.00

Target Openings


What Is the Opportunity?

The Claim Professional Development Program internship provides students with the amazing opportunity to gain exposure to this critical function at Travelers. The 10-week program provides qualified students with an excellent opportunity to gain first-hand claim handling experience, receive valuable on-the-job training and learn more about the property casualty insurance industry from industry professionals.

Job Description - What Will you Do?

Within your assigned line of business, each intern will be given a designated coach and be expected to:

Complete core assignments and training modules geared toward insurance and claim handling principles.

Participate and complete self-paced professional development courses in time management, presentation skills and other key areas.

Learn and understand effective strategies for investigating, negotiating, and resolving claims thoroughly, accurately and efficiently.

Develop knowledge to determine what happened, estimating damages, applicable coverages and assisting customers throughout the process.

Observe the work of Claim Professionals through desk and ride-alongs with experienced employees.

Complete challenging and meaningful work over the course of this program at the discretion of your manager.   This may include independent work or working collaboratively with others interns.

End of Summer presentations on your summer experience and projects to local senior leadership. 

Participation in Claim Intern Day and the Enterprise Internship experience including Leader Speaker Series, Networking Events and Intern Symposium for Rising Seniors.

Other projects and duties as assigned. 

Additional Job Description - What will our Ideal Candidate Have?

The Claim Professional Development Program internship is complex and dynamic.  We welcome applicants that have a variety of majors, backgrounds, and experiences.   We are most interested in students who are serious about entering the insurance industry and excited about the prospect of making professional claim handling their future choice. 

Preferred cumulative GPA of 3.0

Undergraduate students completing their sophomore year preferred.

Working Knowledge of Microsoft Office tools

Strong verbal and written communication skills

Strong analytical, problem solving and customer service skills

Legally eligible to work in the United States

Target Majors

Business Administration

Business Management

Risk Management/Insurance

Liberal Arts (with a business focus preferred)

What is a Must Have?

  • Candidate must be pursuing a Bachelor's degree required.
  • Approximate work availability from June through August (10-12 weeks) required.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.