Catastrophe Inside Coordinated Claims Consultant

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We dont follow the trends. We set them.

Job Summary:

Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims.

Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for our customers.

This is the opportunity youve been looking for to truly impact someones life! Start your claims professional career today as anCatastrophe Inside Coordinated Adjusterand be part of our dynamic team!This is a remote position.

A day in the life of a Catastrophe Inside Coordinated Property Adjuster:

• Spend your day handling claims virtually from home.
• Handle escalated claims files that have complex contents or additional living expense damages.
• Conduct a thorough coverage investigationof the loss and ensure the policy wasapplied correctly
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting
• Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
• Negotiate claim settlements with customers in accordance with business unit standard methodologies
• Coordinate with structure adjuster's to ensure holistic handling of the claim file
• Use data and analytics to tell a story and influence decision making

This role involves taking care of customers in their times of need. As a result, youmust be willing to work some weekend and extended hoursif necessary.

If offered the role, you will go through virtualtraining.You will receive ongoing support, mentoring and coaching as you develop your career.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed

Youre provided with comprehensive training:

• We cover the cost to help you study for and earn your license
• We offer 3 months of full paid training plus on the job training for up to an additional 3 months
• Ongoing training opportunities for continuous improvement

Youre a great match for this role if you:

• Have aHigh School Diploma/GED or higher (Bachelors Degree preferred)
• 5+ years of previous experience handling property insurance claims
• Have prior experience using estimating software like Xactimate for complex contents estimating
• Value providing an effortless customer service experience
• You enjoy the ability to work independently starting your day from home
• View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
• Are organized and able to multi-task in a fast-paced environment
• Are known for clear and professional communication both written and verbal
• Are Bilingual and/or having prior military experience- its a plus
  

When will I work?

Monday Friday with occasional weekend duty

What's in it for you?

• Eligible for Event Pay
• Internet reimbursement
• Generous paid time off (PTO)
• Tuition reimbursement
• Cafeteria style health insurance plan- starts day one
• 401K match and pension plan
• Volunteer opportunities + matching donations
• Visit AllstateGoodLife.com to learn more
  

Signing Bonus

- If you have an active adjuster license in the State of FL or TX, you are eligible for a $1,000 sign on bonus after 30 days of employment

Compensation offered for this role is$57,500.00-$94,625.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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