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Senior Director BI UW Standards & Practices Analytics

Hartford, Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$122,600.00 - $202,200.00

Target Openings


What Is the Opportunity?

The Senior Director, BI Underwriting (Standards & Practices) Risk Assessment & Analytics has leadership responsibility for oversight and design of management controls via expansion of automation, analytics, and risk-based modeling. Has responsibility to lead a team to support development and execution of proactive risk monitoring and analytics practices to support BI Underwriting. This position helps identify emerging risks, develop processes for proactive monitoring, and delivers actionable insights to ensure effective Underwriting controls. Responsible for strengthening BI Underwriting compliance by incorporating proactive risk assessment, driving greater consistency within our standards and practices to deliver quality underwriting. Accountable for business analysis of data and trends, reporting and monitoring of key performance metrics, and communication of results across various audiences. Partner on strategic initiatives to ensure optimal outcomes, including identification of opportunities and recommendations to improve underwriting results, expand portfolio management capabilities, and improve underwriting execution and portfolio controls.

What Will You Do?

Lead proactive risk assessment and deliver risk analysis to the BIUW organization. Interpret and manipulate complex data to recognize patterns and analyze trends.

Deliver insightful analyses and recommendations to help drive business decisions.

Develop effective data visualization products that are consumable by a wide audience of non-technical consumers. Uses analytics to explain business underwriting execution results, monitor business strategies and identify actionable opportunities.

Generate business focused and actionable insights and obtain organizational buy-in through influential communication and productive relationships across Business Insurance.

Responsible for partnership and business analytics support across multiple Business Units, including Enterprise UW, Corporate Audit, Product, IM&A, and IT.

Monitors performance indicators as well as underwriting, routing and other types of rules used to execute our underwriting strategies and implements possible improvements.

Partners to design and develop tools, analysis techniques, and monitoring processes to improve proactive risk evaluation and assessment.

What Will Our Ideal Candidate Have?

Bachelor's degree in mathematics, finance, computer science, statistics, MIS preferred.

6+ years' experience in analytics, business insurance, or related experience preferred.

4+ years' experience successfully working with Microsoft Office products required.

Thorough knowledge of business insurance and underwriting concepts preferred.

Thorough knowledge of analytic concepts.

MicroStrategy knowledge and experience.


Ability to communicate thoughts/designs/ideas in a straightforward manner and adjusts communication based on audience.

Exhibits active and effective communication skills with team members--including active listening and effective written and verbal communication skills.

Problem Solving & Decision Making:

Able to solve complex problems and collaborate effectively with business and technical teams.

Able to break a problem down into manageable pieces; evaluate potential risks/alternatives and implement effective, timely solutions.

Carefully evaluates alternative risks and solutions before acting, including escalating situations as appropriate.

Relationship Management:

Able to promote, maintain, and enhance partnerships across the organization to achieve objectives and engage stakeholders.

Able to influence project stakeholders and team members.

Practices objectivity and openness to others' views; able to develop and leverage business partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future direction.

Planning and Project Management:

Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the overall strategy in mind.

Able to manage time and competing priorities.

Effectively communicates risks, issues and escalates appropriately.

Strategic Vision & Leadership:

Thorough understanding of organizational and underwriting strategies (e.g. ease-of-doing business, portfolio management; influence and/or consulting skills.

Able to build consensus among a diverse group of enterprise-wide stakeholders.

Ability to envision and deliver creative solutions.

Intermediate leadership skills including ability to: leverage differences; manage in a participative manner. Intermediate ability to develop employees preferred.

What is a Must Have?

  • Bachelor's degree.
  • Five years of experience in analytics, business insurance, or related experience.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.