Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$101,100.00 - $166,800.00

Target Openings

1

What Is the Opportunity?

The Project Director, Corporate Technology will join the Program Office of the Payments & Billing Transformation. This initiative is focused on transforming the Travelers billing and payment experience for our customers, agents and employees, utilizing modern architected systems. This is a multi-year initiative encompassing all Travelers lines of business, customers and agents.

What Will You Do?

Reporting to the VP Strategy & Execution and PBT Program Executive Lead, this person will be accountable for the management and implementation of initiatives within the Payments & Billing Transformation.  This person will work with the guidance of other senior execution leads in the program office, driving to desired outcomes with robust planning and execution monitoring, prioritization, risk management, and issue resolution.   The Project Director will direct cross-group resources to accomplish transformational program goals. This role requires tight coordination with multiple Business & Technology partners.

• Serve as day to day point of contact for initiatives within PBT program, establishing overall process, mechanics and protocols to be followed by all team members
• Accountable for ensuring all work is accounted for, planned and executed across the entire program, encompassing technology, business architecture, LOB-specific, etc.
• Help executive and senior execution leads manage the pace and momentum of the program, push for timely decisions on key issues and assign accountability for action items and deadlines
• Continuously provide focus and direction on priority activities, escalating challenges and concerns that put delivery at risk
• Be directly and principally involved in major issues, managing dependencies and identifying issues, and then coordinating and communicating resolutions to all involved
• Responsible to contribute to integrated plan development and management, program level status, integrated risk and issue management
• Strong focus on risk management across all channels, all releases, all components
  • Conduct risk assessment sessions with program team to identify and quantify risks, develop mitigation activities and plans
  • Communicate risk profile to program stakeholders
  • Recommend changes or modifications to plans based on risk profile
• Track progress on risk mitigation activities and escalate as appropriate

What Will Our Ideal Candidate Have?

• Bachelor's degree in a related field preferred.
• 7 years of project management experience preferred.
• 2 years of experience managing others and/or project teams preferred.
• Manages team development, very active in the mentoring of members of the PM community, may have direct management responsibility of PMs.
• Develops both IT and Non-IT Project budgets. Manages against them.

What is a Must Have?

• High School diploma or equivalent required.
• 5 years of project management experience required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.