Sr. M365 Cloud Engineer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Senior Cloud Engineer to join our growing team!
Primary responsibilities include day-to-day operations and support of productivity and collaborations of cloud technologies. The Sr. Cloud Engineer will work closely with other infrastructure teams, profit centers, service desks and level 2 and 3 Microsoft 365 support staff. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. Work under the direction of senior leadership and reports to the M365 Cloud Services Manager.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.
Administer and engineer aspects of Microsoft Office 365 products and Entra (Azure AD) including Exchange, SharePoint, OneDrive, Power Platform, Conditional Access, MFA, Enterprise applications, and related technologies.
Analyze technical needs, document requirements, design and implement technical solutions for Microsoft 365.
Serve as a Subject Matter Expert (SME) for administering and troubleshooting Exchange Online.
Provide troubleshooting steps and operational documentation to Level 1/2 support team.
Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
Ability to write and execute PowerShell scripts and commands.
Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
Understanding of Microsoft licensing SKUs/models and deployment best practices.
Assist cyber security investigations and contribute to providing audit proof of operations.
Evaluate, test, and install critical updates on a regular basis.
Detect and troubleshoot to solve technical problems.
Document monthly metrics for cloud operations
10 + years' experience in system and 3+ years' cloud engineering is considered a subject matter expert in messaging/office 365 and Teams.
Strong ITIL process and process-improvement orientation.
A passion for customer service and excellent execution.
Excellent problem solving and troubleshooting skills.
Available for occasional travel up to 25%.
Bachelor's or Master's degree in information systems, computer science, business administration or related field
What we offer:
Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary Time Off (DTO)
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
Tuition Reimbursement and Student Loan Repayment Assistance
Mental Health Resources
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.